Privacy policy
Policy Points
- How We Collect Your Personal Information
- How We Use Your Personal Information
- Cookies and Tracking Technologies
- Disclosure of Personal Information
- User-Generated Content & Reviews
- Your Rights and Choices (U.S. & Regional Privacy Rights)
- Security and Data Retention
- Children’s Privacy
- Contact Us & Business Details
Last Updated: September 22, 2026
At Furnimart Inc ("we," "us," "our," or the "Site"), we believe that curating your dream living space should be built on a foundation of trust, transparency, and respect. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit, interact with, or make a purchase from www.furnimarts.com (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read and understood the practices described in this policy.
How We Collect Your Personal Information
To deliver a seamlessly curated shopping experience, from browsing our collection to the delivery of your furniture, we collect personal information from three primary sources:
A. Information Provided Directly by You
- Contact & Account Information: Your full name, email address, phone number, and account login details.
- Order & Delivery Details: Billing address, shipping address, payment confirmation, and specific delivery instructions.
- Customer Care Communications: Information, photos, or feedback you share with our Curator Care Team when requesting styling advice, tracking orders, or initiating warranty claims.
- Shopping Preferences: Items you save to your wishlist, cart contents, or custom design inquiries.
B. Information Collected Automatically (Usage Data)
When you navigate our Site, we automatically gather device and interaction data through Cookies, pixels, and web beacons:
- Technical Data: IP address, browser type, device specifications, operating system, and network connection.
- Behavioral Data: Pages viewed, search queries, referral sources, time spent on specific items, and click patterns.
C. Information from Third-Party Partners
We receive supplementary information from trusted third-party service providers that power our operations:
- E-Commerce Platform: Shopify, which hosts our store infrastructure.
- Payment Processors: Secure gateways (e.g., Shop Pay, PayPal, major credit cards) that verify payment details without exposing raw financial data to us.
- Marketing & Analytics Partners: Ad networks (Google, Meta) and logistics providers to streamline your user experience and order fulfillment.
How We Use Your Personal Information
We process your data to fulfill our commitments, enhance our curatorial offerings, and maintain an exceptional shopping experience:
- Order Fulfillment & Logistics: To process transactions, dispatch deliveries to your home, manage returns, and provide real-time tracking updates.
- Customer Support ("Curator Care"): To respond promptly to inquiries, resolve warranty requests, and offer personalized product recommendations.
- Tailored Marketing & Communications: To inform you of new seasonal arrivals, curated design guides, and exclusive offers via email or targeted digital advertising (you may opt out at any time).
- Site Optimization & Security: To protect against fraud, ensure platform security, analyze site performance, and refine our user interface.
Cookies and Tracking Technologies
Like most modern digital storefronts, we use Cookies and similar pixel technologies to enhance navigation, analyze site traffic, and deliver personalized content.
- Essential Cookies: Necessary for basic store functionality, such as maintaining cart items and securing checkout sessions.
- Analytics & Performance Cookies: Help us understand how visitors interact with our gallery and identify areas for improvement.
- Advertising Cookies: Allow us and our marketing partners (including Google and Meta) to serve relevant, non-intrusive advertisements tailored to your home decor interests.
Managing Cookies: You can adjust your browser settings to decline or delete Cookies. Please note that disabling essential Cookies may impact certain functionality of our Services (e.g., keeping items in your cart). For detailed information regarding Shopify’s cookie architecture, please visit Shopify Cookie Policy.
Disclosure of Personal Information
Furnimart does not sell your personal information for monetary compensation. However, to provide our end-to-end services, we share necessary data with trusted service providers:
- Fulfillment & Transport Carriers: Logistics partners (e.g., FedEx, UPS, regional freight teams) to ensure front-door delivery of your furniture.
- E-Commerce & Payment Operations: Shopify and merchant payment gateways to handle order execution securely.
- Legal & Regulatory Compliance: When required by law, subpoena, or government order, or to protect the rights, property, and safety of Furnimart Inc, our users, or the public.
User-Generated Content & Reviews
If you choose to submit a product review, rating, or photo to our Site (e.g., via our verified review platforms), please note that this information becomes publicly accessible. We encourage you to share your home setups while keeping sensitive details private.
Your Rights and Choices (U.S. & Regional Privacy Rights)
Depending on your place of residence (including California, Virginia, Colorado, and the EU/UK), you may hold specific privacy rights under applicable laws (such as the CCPA/CPRA):
- Right to Access / Know: Request details regarding the categories and specific pieces of personal data we hold about you.
- Right to Request Deletion: Request the removal of your personal information from our systems, subject to legal retention obligations.
- Right to Correct: Request updates or corrections to inaccurate personal records.
- Right to Opt-Out of Targeted Advertising: You may opt out of promotional emails by clicking the "Unsubscribe" link at the bottom of any marketing message.
- Non-Discrimination: We will never discriminate against you for exercising your privacy rights.
To submit a privacy request or designate an authorized agent, please contact us at atom@furnimarts.com.
Security and Data Retention
We implement commercial-grade encryption and administrative safeguards to protect your personal data. While no internet transmission is 100% secure, we continuously monitor our systems against unauthorized access. We retain your data only for as long as needed to fulfill your orders, provide customer care, or comply with legal and financial reporting requirements.
Children’s Privacy
Our Services are designed for adult homeowners and decorators. We do not knowingly collect or solicit personal information from individuals under the age of 16.
Contact Us & Business Details
If you have questions regarding this Privacy Policy, wish to exercise your data rights, or need assistance with your personal information, please reach out to our team:
- Customer Support Email: atom@furnimarts.com
- Customer Support Phone: +1 (818) 471-3642
- Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)